Here are our most
frequently asked questions
We know you have a lot of questions so here are the top questions we have been asked over the years. If anything is left unanswered please contact us and we will be happy to talk you through our processes.
A Virtual Assistant (usually abbreviated to VA) is much the same as the traditional Executive Assistant or Personal Assistant role you still see in many offices today.
A VA, however, is usually a self-employed contractor that provides professional administrative, technical or creative assistance to clients remotely. Enabling their clients to outsource a variety of tasks.
A Virtual Assistant (usually abbreviated to VA) is much the same as the traditional Executive Assistant or Personal Assistant role you still see in many offices today.
A VA, however, is usually a self-employed contractor that provides professional administrative, technical or creative assistance to clients remotely. Enabling their clients to outsource a variety of tasks.
What business can’t use someone who is as passionate about their business succeeding as they are?
The benefits for businesses who choose to engage the services of a VA include:
- Increased productivity
- Reduced Operational costs
- Flexibility
- Scalability
We work across a variety of industries. Our standard services include;
• General EA support
• Operations management
• Email and diary management
• Client relationship tasks
• Event and project management
• Proofreading and editing
• General document preparations
• Email newsletter campaigns
• HR and recruitment tasks
• Social media management
• Website design and maintenance
• Powerpoint / Prezi presentations
The simple answer is any way that works for you. Most commonly clients send their tasks to us via:
- Google Drive
- Facebook Messenger
- Trello
Offshore VA’s have been, and continue to provide Australian businesses with virtual support. However, as an experienced administration professional having worked in both the corporate and private sectors, Kate understands in detail the business climate in Australia. We work efficiently and effectively with you towards your business goals, much like we are working in the same office.
We can collaborate during office hours Monday to Friday from 9 am to 5 pm. Work outside of these hours can be discussed and arranged for urgent tasks.
During our discovery call, we will work out the most suitable days and times to collaborate, based on your requirements.
The office is closed on all Australian and Queensland public holidays.
All packages are paid in advance and are invoiced fortnightly or monthly.
Casual hours can be purchased as pre-paid packs.
We will work collaboratively to ensure you are getting the most out of your purchased hours.
Casual hours are valid for six months from purchase.
Our office is based on the Gold Coast in Queensland.
However, we work with clients across Australia and New Zealand!
One of the many benefits of working virtually!
Yes, we have Public Liability and Professional Indemnity Insurances.